Jessica Lee and Thomas Teal

” I am writing this on behalf of Denise Allen. My husband and I put our house on the market in early spring 2009. Within that time we had 5 Realtors.

Our first Realtor tried her best the first six months. During the time she was a Realtor she was also going to school so the second half of the contract year she partnered up with another agent and later we found out that she did not show our house once. The first agent eventually let us out of our contract a little over a month early. The second agent had our house on the market for 3 month did not show it or advertise the home at all. The third agent was new; our home was to be his first listing. We followed his numerous advisements and we were told that the money we put into it would come back to us in the sale of the house. We knew the market was down and knew we would not get that money back but at this point just wanted to sell the home. He then advised us to lower the price to the point were we had very little “wiggle” room in the event we did receive an offer. He ended up leaving the agency so we again receive another agent. Then to our knowledge the new appointed agents work load was very high so he then gave our file to yet another agent who was more divers in the type of sale we were going for and it was a godsend.

We spoke to Denise for the first time during the first week of February 2011 and I was instantly impressed with her. Denise was very well spoken and seemed very knowledgeable in the type of sale we were working on. I felt very comfortable the moment we spoke for the first time. My husband was also impressed with the way she handled herself and her “I don’t know everything but I will find the answer and do all I can” attitude. We were going through some issues with our home, so we were behind on our payments, not only did she speak to the banks but also recommended an amazing attorney and dealt with his office as well. Do to the fact that our previous Realtor had convinced us to lower our price that it would be okay, when we did get an offer on our house the Realtor never anticipated all the closing cost attorney fees we as the sellers would be responsible for. After learning what a substantial amount it would be for us to close Denise took it upon herself to contact the mortgage company and tried to get them to settle with us. Because she was able to negotiate on our behalf we walked away from closing without having to pay a massive amount of money.

I believe there are those who do their job and those that do their job well. I believe Denise is in a whole other category. She is the epitome of ” above and beyond” duty. Not only did she help with the bank and the loan, speaking with the attorneys, she also kept us posted every strep of the way. Even if there wasn’t anything to report she would still call or text and tell me “nothing new”. Which I believe is rare. When things started to go a little south on the sale due to miscommunication on our banks end it looked like we might not be able to sell the home. Not only were we upset but also depressed because we had come so far but between Denise and our attorney that she recommended they got us through it. But the biggest thing I can say was that every step of the way during that month Denise would call or text and tell me to keep my chin up. That everything would work out, not to be down things were going to be okay. Not only is she an amazing agent, she is also an amazing person. My husband and I would recommend her a thousand times over and also in the future would definitely buy a home from her. We hope this letter will state what a pleasure and gift it was being able to work with Denise Allen.